Computer Software Service Fraud
Computer Software Service Fraud: A Growing Threat in the UK
Computer Software Service Fraud (CSSF) is a prevalent scam targeting UK residents, costing victims millions of pounds annually. This deceptive practice involves fraudsters contacting individuals, claiming there's a problem with their computer and offering to fix it for a fee.
How the scam works:
- Initial contact: Scammers cold-call victims or use pop-up warnings on computers to prompt people to call them.
- False claims: They claim to be from reputable tech companies or your internet service provider.
- Fake diagnosis: Fraudsters convince victims their computer is infected with malware or has critical issues.
- Remote access: They request remote access to the victim's computer, often using legitimate software.
- Fake fixes: Scammers pretend to fix non-existent problems while actually installing malware or accessing sensitive data.
- Payment demands: Victims are pressured to pay for unnecessary "repairs" or software.
• Never allow unsolicited callers remote access to your computer.
• Legitimate companies won't contact you about computer issues unless you've requested support.
• Be wary of pop-up warnings urging you to call a number for tech support.
• Don't provide personal or financial information to unsolicited callers.
• Use reputable antivirus software and keep it updated.
• Legitimate companies won't contact you about computer issues unless you've requested support.
• Be wary of pop-up warnings urging you to call a number for tech support.
• Don't provide personal or financial information to unsolicited callers.
• Use reputable antivirus software and keep it updated.
If you've been targeted:
• End the call immediately and don't engage further.
• If you've allowed remote access, disconnect from the internet and change your passwords.
• Contact your bank if you've shared financial details or made payments.
• Report the incident to Action Fraud.Remember, genuine tech support won't cold-call you or use scare tactics.
• If you've allowed remote access, disconnect from the internet and change your passwords.
• Contact your bank if you've shared financial details or made payments.
• Report the incident to Action Fraud.Remember, genuine tech support won't cold-call you or use scare tactics.
Stay vigilant and trust your instincts to protect yourself from Computer Software Service Fraud.